Privacy Policy
At Soul Colour, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect any information you provide when you visit our website or use our services.
For the purposes of UK data protection laws, Soul Colour is the "Data Controller" of the personal information you provide to us.
What Information We Collect
We may collect and process the following types of personal information:
Contact Information: Name, email address, phone number, and postal address.
Transaction Details: Payment information when purchasing our services.
Website Usage Data: Information about how you use our website, including IP addresses, cookies, and browsing behavior.
Communication: Details of your interactions with us via email, phone, or contact forms.
How We Use Your Information
We use the personal information you provide to:Respond to your inquiries or service requests.Process transactions and provide the services you have requested.Send you updates or newsletters (with your consent).Improve our website and services based on your usage patterns.Comply with legal obligations.
Legal Basis for Processing Your Information
In accordance with the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
Consent: Where you have given explicit consent (e.g., subscribing to our newsletter).
Contractual Obligations: To fulfil a contract (e.g., providing our design or consultancy services).
Legitimate Interests: Where necessary for our business operations (e.g., improving services).
Legal Compliance: To meet legal and regulatory obligations.
How We Share Your Information
We will never sell or rent your personal data to third parties. We may share your information with trusted third-party service providers (e.g., payment processors or IT support) to assist in delivering our services. These parties are bound by confidentiality agreements and are only permitted to use your data in accordance with our instructions.
How Long We Keep Your Information
We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including any legal or reporting requirements. Once your data is no longer needed, it will be securely deleted or anonymised.
Your Rights
Under UK data protection laws, you have the following rights regarding your personal information:
Access: Request a copy of the data we hold about you.
Correction: Ask us to update or correct your information.
Deletion: Request that we delete your data in certain circumstances.
Objection: Object to the processing of your data based on legitimate interests.
Data Portability: Request the transfer of your data to another service provider.To exercise any of these rights, please contact us at [your email address].
Security
We take the security of your personal data seriously and have implemented appropriate technical and organisational measures to protect it from unauthorised access, alteration, or disclosure.
Cookies
Our website uses cookies to improve your experience. These are small files that store information about your browsing behavior. You can control or disable cookies through your browser settings, though doing so may affect the functionality of our website.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, so please check back regularly.
